Insurance Departments
Find contact information for insurance departments and local insurance agents, or file a complaint.
Delaware
Trinidad Navarro was elected in 2016 as the State of Delaware's 26th Insurance Commissioner. He was re-elected in 2020. In this role, he works to ensure insurance affordability and availability for residents as well as the accountability of insurance companies. As Commissioner, he leads the office charged with protecting, educating, and advocating for Delaware residents.
The Department offers free Medicare counseling services and works on the Health Insurance Marketplace, provides arbitration services to residents, and fights and prevents fraud. The Department also works to ensure insurance companies are financially sound, licenses more than 220,000 individuals in related professions, proposes the state's workers' compensation rates, helps more than a thousand companies create safer workplaces to lower their insurance rates by over $7 million, and so much more.
During the Commissioner's term in office, the Department has made great strides. He has increased department diversity and internal promotions. In 2017, the Commissioner worked with the General Assembly to pass House Substitute 1 to House Bill 80, a signature piece of legislation that ends discrimination in auto insurance policies. The law ensures that neither race, age, gender, economic status, nor other personal characteristics impact the cost of auto policies.
In 2020, the office reduced Health Insurance Marketplace rates for the second time in the state's history, leading to a 5% increase in enrollment, and returned $21.5 million in premiums to individuals and small businesses. The department completed two of the state's first Mental Health Parity examinations, assessing $597,000 in penalties. Businesses saved $4 million in workers' compensation premiums due to a double digit decrease in rates, and another decrease was approved for 2021.
A lifelong Delawarean, Commissioner Navarro has an extensive record of public service. He served for 20 years with the New Castle County Police and was elected New Castle County Sheriff in 2010. While a police officer, he received the department's distinguished Medal of Valor.
Commissioner Navarro serves as chair of the ²»Á¼Ñо¿Ëù¹Ù·½'s Northeast Zone and member of the Executive (EX) Committee; chair of the Antifraud (D) Task Force; and vice chair of the Market Regulation and Consumer Affairs (D) Committee.
Additionally, Commissioner Navarro serves on many state boards such as the Delaware Health Care Commission, the State Employees Benefits Committee (SEBC), the Plans Management Board, the Council on Health Promotion and Disease Prevention, and the Primary Care Reform Collaborative.
Commissioner Navarro has two daughters, Kylie and Hannah, and one son, Jordan. He resides in Bear, DE with his wife Melissa and youngest daughter Hannah.
Delaware Department of Insurance
1351 W. North Street
Suite 101
Dover, DE 19904
United States
Primary Phone Number:
Primary Fax Number:
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Department
Category
Contact
Phone
Email
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Delaware
Victoria 'Dee' Jones
Executive Assistant to Commissionervictoria.jones@delaware.gov
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Delaware
Susan Jennette
Director, Insurance Consumer Protection Enforcementsusan.jennette@delaware.gov
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Delaware
Gerald Pepper
Director, Insurance Fraud Preventiongerald.pepper@delaware.gov
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Delaware
Tiffany Kent
Executive Assistant to Deputy Commissionertiffany.kent@delaware.gov
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Delaware
Christina Miller
Special Deputy to the Commissionerchristina.miller@delaware.gov
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Delaware
Stephen C. Taylor
Director, Bureau of Captive & Financial Insurance Productsstephen.taylor@delaware.gov
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Delaware
Annual Statements
Nicole Brittingham
Director, Bureau of Examination, Rehabilitation and Guaranty (BERG)nicole.brittingham@delaware.gov
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Delaware
Company Licensing
Sherry Wilson
BERG Office Managersherry.wilson@delaware.gov
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Delaware
Department Counsel
Kathleen 'Kitty' Makowski
Deputy Attorney General (DAG)kathleen.makowski@delaware.gov
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Delaware
Department Counsel
Jessica Willey
Deputy Attorney General (DAG)jessica.willey@delaware.gov
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Delaware
Department Counsel
Michael A. Capasso
Deputy Attorney General (DAG)michael.capasso@delaware.gov
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Delaware
Email by Division
Delaware Medical Assistance Bureau
EmailDMAB@delaware.gov
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Delaware
Email by Division
Fraud Prevention
Emailfraud@delaware.gov
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Delaware
Email by Division
Workplace Safety
Emailsafety@delaware.gov
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Delaware
Email by Division
Producer Licensing
Emaillicensing@delaware.gov
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Delaware
Email by Division
Bureau of Examination, Rehabilitation and Guaranty (BERG)
Emailberg@delaware.gov
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Delaware
Email by Division
Consumer Services
Emailconsumer@delaware.gov
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Delaware
Examinations - Financial
Nicole Brittingham
Director, Bureau of Examination, Rehabilitation and Guaranty (BERG)nicole.brittingham@delaware.gov
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Delaware
Examinations - Market Conduct
Robin David
Supervisor, Market Conduct and Producer Licensingrobin.david@delaware.gov
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Delaware
Fees - Companies
Sherry Wilson
BERG Office Managersherry.wilson@delaware.gov
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Delaware
Fees - Producers
Robin David
Supervisor, Market Conduct and Producer Licensingrobin.david@delaware.gov
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Delaware
Information Systems
Tim Li
Director, Information Technologytim.li@delaware.gov
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Delaware
InsurTech
Nicole Brittingham
Director, Bureau of Examination, Rehabilitation and Guaranty (BERG)nicole.brittingham@delaware.gov
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Delaware
Media Relations/Public Information
Christina Haas
Senior Advisorchristina.haas@delaware.gov
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Delaware
²»Á¼Ñо¿Ëù¹Ù·½ Liaison
Christina Haas
Senior Advisorchristina.haas@delaware.gov
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Delaware
Policy and Form Filing
Ann Lyon
Property and Casualty Rating Analystann.lyon@delaware.gov
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Delaware
Policy and Form Filing
Jennifer Stinson
Property and Casualty Rating Analystjennifer.stinson@delaware.gov
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Delaware
Policy and Form Filing
Jan Brunory
Life and Health Rating Analystjanet.brunory@delaware.gov
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Delaware
Premium Tax
Jeannine N. Neal
Fiscal Analyst, Premium Taxesjeannine.neal@delaware.gov
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Delaware
Producer Licensing
Robin David
Supervisor, Market Conduct and Producer Licensingrobin.david@delaware.gov
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Delaware
Statistical Reporting
Nicole Brittingham
Director, Bureau of Examination, Rehabilitation and Guaranty (BERG)nicole.brittingham@delaware.gov
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